XC Ad Server - Problem with loading ad

XenCentral

XenCentral Support
Staff member
#1
XenCentral submitted a new resource:

XC Ad Server - Problem with loading ad - What to do if you added a banner, but it is not showing

Question: I have installed the product, I see Manage Zones page, added a banner there but I cannot see the banner on site. What is the problem?

Answer: You should consider checking the following points:
  1. Product has an option to Enable/Disable it. Make sure it is enabled.
  2. Product has a feature to define "Excluded Usergroups". Make sure the option is empty or, if you have any usergroups selected, make sure you are not a member of that usergroup.
  3. If you are using Google...
Read more about this resource...